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Create a Powerful Digital experience with Salesforce Experience Cloud

Enables your organization to create connected, branded digital spaces for their customers, partners, and employees. With Experience Cloud, businesses can build customized digital experiences that are integrated with their Salesforce data and processes. This platform is designed to facilitate deeper engagement, foster community building, and streamline communications and collaborations across various groups

Our Consultants have implemented the Salesforce experience cloud across various industries to enhance engagement, improve customer service, drive sales, and build strong communities.

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Consultancy & MSP Partner specializing in Integration

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Features of Salesforce Experience Cloud

Leverage Experience Cloud to create branded, self-service communities for their customers, partners, and employees. ​

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Community Setup and Configuration

Understanding and configuring community settings.​ Defining community branding and theming.​ Customizing community layouts and templates.​

  • Get personalized recommendations for your career goals
  • Track and share your progress with employers

Community Setup and Configuration

Understanding and configuring community settings.​ Defining community branding and theming.​ Customizing community layouts and templates.​

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Community Builder

Proficiency in using Community Builder, a point-and-click tool for designing and building community pages.​
Creating custom pages, components, and Lightning components for the community.

  • Improving Communication
  • Employee issue resolution
  • Proper Documentation Process

Community Builder

Proficiency in using Community Builder, a point-and-click tool for designing and building community pages.​
Creating custom pages, components, and Lightning components for the community.

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Access and Permissions

Managing user access and permissions within the community.​ Defining roles and profiles for community users.​​ Configuring sharing settings to control data visibility.

  • Role definition for users
  • User access for controlled visibility.

Access and Permissions

Managing user access and permissions within the community.​ Defining roles and profiles for community users.​​ Configuring sharing settings to control data visibility.

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Integration

Integrating the community with other Salesforce products and third-party applications.​ Utilizing Salesforce Connect to access external data within the community.​

  • Improving Communication
  • Employee issue resolution
  • Proper Documentation Process

Integration

Integrating the community with other Salesforce products and third-party applications.​ Utilizing Salesforce Connect to access external data within the community.​

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Collaboration and Communication

Implementing collaboration features such as Chatter and discussion forums. Setting up real-time chat and messaging functionalities

  • Real time chat for faster communication
  • Community discussion forums

Collaboration and Communication

Implementing collaboration features such as Chatter and discussion forums. Setting up real-time chat and messaging functionalities

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Content Management

Managing and organizing content within the community. Implementing file sharing and document management.​

  • Analyzing data to identify trends, opportunities, and areas for improvement.

Content Management

Managing and organizing content within the community. Implementing file sharing and document management.​

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Mobile Experience:

Optimizing the community for mobile devices.​ Ensuring a responsive mobile experience.​

  • Ensuring responsive Mobile experience.
  • Optimising community for mobile devices

Mobile Experience:

Optimizing the community for mobile devices.​ Ensuring a responsive mobile experience.​

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Analytics and Reporting

Utilizing analytics tools to track community engagement and user behavior.​ Creating custom reports and dashboards for community insights.​

  • Improving Communication
  • Employee issue resolution
  • Proper Documentation Process

Analytics and Reporting

Utilizing analytics tools to track community engagement and user behavior.​ Creating custom reports and dashboards for community insights.​

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Customer and Partner Portals

Building and customizing portals for customer self-service and partner collaboration.​

  • building and customising portals for customer self service
  • Improved partner collaboration

Customer and Partner Portals

Building and customizing portals for customer self-service and partner collaboration.​

Application House Value Add & Benefits​

Our Consultants ensure that we provide end-to-end support with complete ownership of the engagement from Discovery call to Post Go-live support.

Value Add & Benefits

1-1 Follow ups

Our plan includes all communications with a dedicated POC/Salesforce expert. This ensures complete ownership and one stakeholder.​

Value Add & Benefits

Certified Proficient Experts​

All resources deployed are Certified Salesforce experts with proven experience on Salesforce Experience Cloud Implementation. With proper certification retentions ​

Value Add & Benefits

Transparency (24*7)​

Log submission of total hours completed on implementation with tasks completed and WIP for the entire engagement. ​

Value Add & Benefits

Training & Support​

Our experts will ensure that your marketing team is hands on and confident on using Experience Cloud. Setup lead scoring and setup dashboards.​

Value Add & Benefits

Integrations​

Our experts will integrate with other Salesforce solutions (such as Sales Cloud, Service Cloud, Marketing Cloud).​

Value Add & Benefits

Post Go-live Support​

Our experts go the extra mile by extending post Go-live support as part of our starter pack.​

Need any help? Start with a Free Consultation
One suite of best-in-class sales solutions and services

Number of Salesforce-verified projects completed by the consultant

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Projects Completed

Number of people employed by the consultant who hold qualifying Salesforce certifications.

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Certified Experts

Application House manages the scope to meet the business expectation that fit in currently available resources by managing a small team of resources to fulfill business needs for multinational Fortune 500 companies in all counties across the world.

Speak with
Our Specialists

    General Enquires

    Phone: +44 74 24 503 914 & sales@applicationhouse.com