Unit 25 Fleetway Business Park, London, UB6 7LD
Pramukh Park, Naranpura,
Ahmedabad
211, Princess Business Skyline, Indore, MP.
Experience Cloud helps seamless communication among customers, partners and Employees. Empower businesses to engage with stakeholders and facilitates strong communication through personalized & immersive Journeys.
We help businesses Experience Cloud Implementation offering customer engagement, streamlined Support processes that helps in Enhancing digital transformation. It also provides with self-service tools, knowledge base and personalized experience for communities user to interact and share the utmost experience of powerful salesforce cloud
Creating a knowledge hub within Salesforce Experience Cloud provides a centralized platform to disseminate knowledge articles to customers, address frequently asked questions (FAQs), facilitate forum discussions, and maintain a direct line to customer feedback for identifying areas of improvement and potential value additions.
Salesforce Experience Cloud serves as a comprehensive platform that not only unites your employees but also facilitates collaboration, operational learning, and productivity enhancement—all from a single, integrated location.
Salesforce Experience Cloud Consists of Strong foundations that involves customization and implementation in the experience cloud. It helps to build community based on prebuild templates for a quick start to meet users customized business needs.
Experience Cloud has a powerful prebuilt components that includes images, buttons with a very customizable drag and drop interface that helps users to create communities with great flexibility and offers a branding solutions to match organization’s requirement.
As Salesforce offers roles and permission sets in every cloud such as moderate, admin & members that helps in assigning roles and permissions to specify rights. Ensuring data security and privacy through multiple standard compliances like GDPR, CCPA etc.
Salesforce experience cloud integration enables community to interact with other third party external applications via APIs to interact with accounts, opportunities. Experience Cloud also integrates with multiple salesforce cloud to bring data into the org.
With the Salesforce Experience cloud it is possible to create self service portals for customers and also repository of Knowledge Base articles, FAQs, Documentation, marketing and training demos within the salesforce’s secured workspace.
The communities created on Experience Cloud can be easily accessible with the mobile devices with responsive design. It also provides the tools and templates that works efficiently on all the mobile devices ensuring versatile platform for engaging communities as per their needs.
over a decade in the IT industry to make the right technology investments.
Helping Businesses with the Comprehensive Experience Cloud
Salesforce Experience Cloud is a versatile platform that allows businesses across different industries to create custom portals, communities, and solutions to engage with their customers, partners, and employees.
Customization Example: Businesses can build an eCommerce platform for buying products from stores, sharing feedback, and processing warranties. These portals can enhance the customer experience by providing easy access to order histories, product recommendations, and support services.
Customization Example: Property managers can build virtual service centers for handling property maintenance requests. This allows tenants to submit and track maintenance issues online, access FAQs, and receive timely updates on the status of their requests.
Customization Example: Companies involved in agricultural businesses can build a centralized platform for managing sellers, investors, and growers. These portals can streamline communication and collaboration among different stakeholders, ensuring efficient supply chain management and operational transparency.
Customization Example: Manufacturers can create an internal online knowledge base for HR, IT, and other departments. This helps employees access company policies, submit IT support tickets, and collaborate on projects, improving overall productivity and employee satisfaction.
Customization Example: Land brokers can turn Experience Cloud portals into detailed land listings, integrated with a website, map services, chats, or online forms. Financial services firms can similarly create custom solutions for managing client portfolios, offering personalized financial advice, and facilitating secure transactions.
Customization Example: IT companies can create microsites to announce upcoming webinars or conferences. These pages can be customized to capture leads, provide event details, and facilitate registrations, helping to drive engagement and grow their audience.
Customization Example: Food companies can nurture their relationships with distributors by building dedicated partner portals. These portals can include features for order management, marketing collaboration, and performance tracking, ensuring a seamless partnership experience.
Customization Example: Healthcare providers can build virtual service centers for handling patient inquiries and appointment scheduling. Patients can access health information, submit questions, and receive automated responses or follow-ups from healthcare
Customization Example: Educational institutions can create communities for faculty and staff to share resources, access training materials, and collaborate on curriculum development. This fosters a collaborative environment and supports professional development.
Customization Example: Hotels and resorts can build portals where guests can manage their bookings, access loyalty programs, and provide feedback. This enhances the guest experience by offering personalized services and streamlined communication. Salesforce Experience Cloud's flexibility and wide range of features make it an ideal platform for creating tailored solutions across various industries, helping businesses to enhance engagement, improve operational efficiency, and deliver exceptional service to their stakeholders.
Number of Salesforce-verified projects completed by the consultant
Number of people employed by the consultant who hold qualifying Salesforce certifications.
Application House manages the scope to meet the business expectation that fit in currently available resources by managing a small team of resources to fulfill business needs for multinational Fortune 500 companies in all counties across the world.
Phone: +44 74 24 503 914 & [email protected]
2nd Floor,
Unit 25 Fleetway Business Park,
London, UB6 7LD
Agile IT Application House India Pvt Ltd, Pramukh Park, Naranpura, Ahmedabad, Gujarat.
211, 2nd floor Princess Business Skyline, Vijay Nagar, Indore,
Madhya Pradesh, 452010.
Salesforce Consultancy, AppExchange & Managed Service Partner specializing in Integration providing 360-degree solution.
Helping Fortune 500 companies over a decade in the IT industry to make the right technology investments. Application House provides Multi-discipline IT consulting services. Expertise in Salesforce, Java, Microsoft .NET, and Embedded systems.
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