bg_image

Salesforce for IT Industry

Salesforce offers a robust platform that empowers IT departments to manage their operations, streamline processes, and drive digital transformation initiatives.

With tools like Salesforce Service Cloud and Salesforce AgentForce, IT teams can enhance their service management capabilities by automating incident tracking, ticket resolution, and delivering fast support. AI-driven features, such as chatbots and predictive case resolution, enable IT teams to provide proactive service and improve overall efficiency.

By leveraging these solutions, IT departments can minimize response times, reduce operational bottlenecks, and ensure seamless service delivery to internal and external users. For IT teams that need to build custom applications or solutions, Salesforce Platform offers powerful development tools that require little to no coding expertise.

A custom solution based on your unique needs.

Ongoing assistance and training, strengthening your team’s confidence.

image
image
image
Consultancy & MSP Partner specializing in Integration

Get ready to transform your IT Department operations with Salesforce’s powerful tools

Elevating IT department with Salesforce CRM’s Robust, enhanced security, and streamlined your workflow.

image
image

Why Chose Salesforce for Businesses?

Here's how Salesforce addresses key problems in the technology sector:

01

Application House can help organizations integrate Salesforce Service Cloud with existing ITSM tools or set up a comprehensive IT support system directly within Salesforce. Your team can guide clients in implementing AI-powered chatbots and automating workflows, leveraging Agentforce to Streamline IT Operations.

02

Application House’s expertise in Custom application development ensures clients can quickly build custom applications without much coding. It also helps to provide guidance on using Salesforce Lightning to designed cloud based solutions designed for specific business needs supporting IT with Salesforce AppExchange Solutions.

03

Salesforce offers very secure data to its customers to ensure comprehensive data Security without worrying much about the safety of client data much. It also aligns with all the data protection acts like CCPA, HIPAA, SOC 2 and many more ensuring business transparency and security for the business users with following all the security norms.

04

With the recent launch of Agentforce, Salesforce has changed the agent of automating routine tasks in the IT Industry. The automated tasks are helping businesses to recommend solutions to customers efficiently and also helping IT companies predict and automate tasks, analyse trends, and make data driven decisions that can help in improving business quality.

05

Salesforce offers a complete AI and Analytics tools to make businesses work efficiently. Predictive analytics based with data driven approach help customer interactions. Salesforce AI powered bots helps in give optimized responses to customer using gathering informations, escalating cases to related teams based on segmentation.

06

Salesforce interacts with almost any product to enhance customer experience and makes user experience simplified. It also provide integration with IT service management tools like service now, Zendesk, Freshservice, Atlassian etc. to enhancing customer experience ensuring compliant infrastructure for clients.

image
image
Client Testimonials

Our Customer's Experience with Application House

Client Testimonials

At Application House, our customer's success defines our success. We make sure that all engagements are carried out with end-to-end support from our consultants.

List of our

Global Clients

Having worked with Fortune 500 companies and mid-size and budding start-ups, our primary objective is to understand your business processes and provide solutions that are less complex and more effective.

*Client company names can be shared on request

Need any help? Start with a Free Consultation
One suite of best-in-class sales solutions and services

Number of Salesforce-verified projects completed by the consultant

0 +
Projects Completed

Number of people employed by the consultant who hold qualifying Salesforce certifications.

0 +
Certified Experts

Application House manages the scope to meet the business expectation that fit in currently available resources by managing a small team of resources to fulfill business needs for multinational Fortune 500 companies in all counties across the world.

Speak with
Our Specialists

    Name *


    Company *


    Email *


    Phone


    Subject


    Services


    Message *



    General Enquires

    Phone: +44 74 24 503 914 & [email protected]