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Salesforce for IT Industry
Salesforce offers a robust platform that empowers IT departments to manage their operations, streamline processes, and drive digital transformation initiatives.
With tools like Salesforce Service Cloud and Salesforce AgentForce, IT teams can enhance their service management capabilities by automating incident tracking, ticket resolution, and delivering fast support. AI-driven features, such as chatbots and predictive case resolution, enable IT teams to provide proactive service and improve overall efficiency.
By leveraging these solutions, IT departments can minimize response times, reduce operational bottlenecks, and ensure seamless service delivery to internal and external users. For IT teams that need to build custom applications or solutions, Salesforce Platform offers powerful development tools that require little to no coding expertise.

A custom solution based on your unique needs.

Ongoing assistance and training, strengthening your team’s confidence.
Get ready to transform your IT Department operations with Salesforce’s powerful tools
Elevating IT department with Salesforce CRM’s Robust, enhanced security, and streamlined your workflow.


Why Chose Salesforce for Businesses?
Here's how Salesforce addresses key problems in the technology sector:
Application House can help organizations integrate Salesforce Service Cloud with existing ITSM tools or set up a comprehensive IT support system directly within Salesforce. Your team can guide clients in implementing AI-powered chatbots and automating workflows, leveraging Agentforce to Streamline IT Operations.
Application House’s expertise in Custom application development ensures clients can quickly build custom applications without much coding. It also helps to provide guidance on using Salesforce Lightning to designed cloud based solutions designed for specific business needs supporting IT with Salesforce AppExchange Solutions.
Salesforce offers very secure data to its customers to ensure comprehensive data Security without worrying much about the safety of client data much. It also aligns with all the data protection acts like CCPA, HIPAA, SOC 2 and many more ensuring business transparency and security for the business users with following all the security norms.
With the recent launch of Agentforce, Salesforce has changed the agent of automating routine tasks in the IT Industry. The automated tasks are helping businesses to recommend solutions to customers efficiently and also helping IT companies predict and automate tasks, analyse trends, and make data driven decisions that can help in improving business quality.
Salesforce offers a complete AI and Analytics tools to make businesses work efficiently. Predictive analytics based with data driven approach help customer interactions. Salesforce AI powered bots helps in give optimized responses to customer using gathering informations, escalating cases to related teams based on segmentation.
Salesforce interacts with almost any product to enhance customer experience and makes user experience simplified. It also provide integration with IT service management tools like service now, Zendesk, Freshservice, Atlassian etc. to enhancing customer experience ensuring compliant infrastructure for clients.


Our Customer's Experience with Application House
At Application House, our customer's success defines our success. We make sure that all engagements are carried out with end-to-end support from our consultants.
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Client in the Healthcare Industry Project Review - Salesforce Verified
I really appreciate all the help you have given me and hope to make some further progress in removing the Managed Package from our system. Thanks again for all that you have done, I have learned so much!
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Client in the Healthcare Industry Project Review - Salesforce Verified
Application House Salesforce Architect is very knowledgeable about Salesforce and explained complex processes clearly which helped me to understand Salesforce a lot better. He helped me throughout the process and made sure I was satisfied with the results. I hope to continue to work with Application House in the future!
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Our Client in the Hospitality Industry Project Review - Salesforce Verified
Application House Limited Team is highly skilled and excellent to work with, from the projects beginning till the very end I was in capable hands.They understood the all of our needs and were able to execute them with efficiency. In the future I will definitely use their services again.
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Nonprofit Client in Education Industry Project Review - Salesforce Verified
We brought on a team from Application House Limited to support us with transitioning one of our programs from a very old, hard-coded user interface in Salesforce Classic to a mostly out-of-the-box layout in Salesforce Lightning. It was important for us to preserve the things that our internal users appreciated most and used most often, and the Application House Limited team was able to guide us toward solutions that would feel the most "custom" but would still be easy to maintain as needed. We had done a lot of the discovery and discussion of business needs prior to engaging with Application House, which made the process of scoping technical requirements much smoother for this build than others I have experienced. The work that this team did to fully understand our needs, to document all the work that was done, and to ensure that our internal team was brought along in the process led to one of the most seamless and painless UI adoptions I have ever been a part of. Thank you to the Application house team.
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Nonprofit Client in Education Industry Project Review - Salesforce Verified
We brought on Application House to support our team as our in-house Salesforce Admin was planning to transition out of the organization. The Application House team did an exemplary job learning about the organization and our data needs in order to support us. I have worked with data consultants in the past who struggled to learn all of the nuances of our program and our staff's needs, but I had the complete opposite experience with Application House. Over time, we were able to transition from merely focusing on short-term "survival" maintenance to bigger-picture projects like cleaning out old fields, relieving technical debt, and completing important documentation work to help us maintain our systems over time
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Global Clients
Having worked with Fortune 500 companies and mid-size and budding start-ups, our primary objective is to understand your business processes and provide solutions that are less complex and more effective.





*Client company names can be shared on request
Number of Salesforce-verified projects completed by the consultant
Number of people employed by the consultant who hold qualifying Salesforce certifications.
Application House manages the scope to meet the business expectation that fit in currently available resources by managing a small team of resources to fulfill business needs for multinational Fortune 500 companies in all counties across the world.